Refund Policy

Last updated: June 13, 2026

Overview

This Refund Policy explains how refunds work for bookings made with the assistance of Worldz Tours & Travels. Because we are an independent travel agency and not an airline, refund eligibility and amounts are ultimately governed by the fare rules of the airline or supplier for your specific ticket.

U.S. DOT 24-Hour Rule

Under U.S. Department of Transportation regulations, you are generally entitled to cancel an eligible reservation within 24 hours of booking for a full refund, provided the reservation was made at least seven (7) days before the flight's scheduled departure. Some supplier and ticket types may apply this rule differently; your agent will confirm whether your booking qualifies.

Airline-Controlled Refunds

Refundable fares may be refunded according to the airline's rules, sometimes minus airline penalties.
Non-refundable fares typically do not qualify for a cash refund but may be eligible for an airline travel credit, subject to the airline's terms.
Taxes and certain government fees may be refundable even on non-refundable tickets, where applicable.

Service Fees

Any service fee charged by Worldz Tours & Travels for booking assistance is separate from the airline fare. Service fees are generally non-refundable once services have been rendered, except where required by law. The exact fee, if any, is disclosed to you before you authorize a booking.

How to Request a Refund

To request a refund or check eligibility, call (888) 778-0736 or email contact@worldztoursandtravels.store with your booking details. We will review the applicable fare rules and assist you in submitting an eligible request to the airline.

Processing Time

Approved refunds are processed by the airline or supplier and may take several billing cycles to appear, depending on the airline and your payment provider. We will assist you in following up where needed but cannot control the airline's processing timeline.

Disputes

If you believe a charge is incorrect, please contact us first so we can help resolve the issue before filing a payment dispute.

Disclosure: Worldz Tours & Travels is an independent travel agency and is not an airline. We are not affiliated with, endorsed by, or sponsored by any airline or government agency. We provide booking assistance only; all fares, fees, change rules, and availability are set by the airlines and are subject to change.